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About us

Babworth is a UK-based analyst and research firm that reports on and analyses the business impact of key IT developments in the Internet, Communications and IT industries across Europe and with reference to the global market. Babworth uses only experienced staff to ensure that our clients receive the best possible service. Our director of research and publications is Teresa Cottam.

Teresa Cottam is Research and Publications Director at Telesperience, an independent telecoms and IT analyst company that focuses on how software can improve the commercial agility and customer experience of CSPs. Teresa specialises in analysing BSS and OSS technologies, data integration and software architectures. She frequently writes about software related issues in the the industry blog Microsperience, produces the Telesperience podzine and publishes a range of free-to-air resources and issues papers for both CSPs and the global telecoms software community.

Teresa has more than 16 years' industry experience and was previously an Associate Principal Analyst with UK-based telecoms consultancy Analysys Mason, covering the billing, CRM and service delivery sectors. Before that Teresa was Research and Publications Director at Chorleywood Consulting, a specialist BSS/OSS consultancy which was acquired by Informa Telecoms and Media. Prior to this she was Managing Editor at industry analysts Ovum.

Teresa has authored numerous influential reports and trends papers during her career, is a regular speaker at telecoms industry events and was a judge at the World Billing Awards 2009. Teresa is passionate about helping CSPs optimise the value of their software, and strongly believes that software will play an increasingly important role in helping CSPs differentiate their offering, operate profitably and attract & retain customers.

Darran Clements
analyses the technology and competitive dynamics of the new economy. He has 17 years’ industry experience in the science and technology market of which nine have been in research at University College London (UCL) and six have been as a business development manager for companies including Leica Microsystems and Olympus UK. Darran specialises in business analysis, sales and marketing strategy, and in analysing the impact of new technologies, regulations and industry drivers. Darran looks at the opportunities for companies pursuing a green IT strategy and how this impacts on their sales and marketing. He has particularly strong domain knowledge in the biomedical sciences, higher education and scientific instrumentation sectors.

Confidential service
We are party to considerable confidential and sensitive information and understand the importance of absolute discretion. Our staff are used to operating under non-disclosure agreements, and additionally we employ experienced professionals who have a track record of exemplary conduct. We do not work for directly competitive companies in order to avoid conflict of interest issues.

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